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Support Documentation and FAQs
Documentation/Wiki
- This wiki serves as "living" documentation
for all of our products, a wide-ranging searchable help
system for Message Sniffer and related software, and ultimately
as a portal for the community of folks who use Message Sniffer,
use or develop related messaging and security products,
and anybody else who has something helpful to say.
eMail
List Archives
- Search through the mail list archives
to find previous discussions on a variety of topics. Helpful
information including Message Sniffer setup, fine tuning,
automating tasks, scripts, and many related issues can be
found.
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The Message Sniffer Community
- We also invite and encourage you to join the Message
Sniffer mailing list. We have a lot of very smart
folks on there who have implemented Message Sniffer
in a wide range of environments. You will find helpful
information not only on Message Sniffer but also on
a wide range of related issues.
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Contact the Support Team
Email Assistance
Phone Assistance
- If all else fails, feel free to call our
technical services number between 0500-1700 eastern: 703.779.3664
in Northern Virginia, USA.
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- For billing, order processing, or other
general questions feel free to call our main number between
0500-1700 eastern: 703.204.1044 in Northern Virginia, USA.
OR 1.866.770.1044 Toll Free.
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